Perfect service system

With the continuous growth of product application scale, ensuring the standardization, effectiveness, timeliness of pre-sales, in-sales and after-sales services, and "Shuanglong" continuously optimizes internal management, and through a series of measures closely related to user interests, it has become the focus of customer attention, and the implementation of service measures allows customers to feel satisfied service.

01

Pre-sales

Accurate, reasonable and reliable selection; based on the customer's project, design
And recommend solutions and products suitable for the actual needs of customers.

02

In-sales

A professional service team is always concerned about customers, providing free technical guidance
Training and guidance on installation and commissioning, or directly providing installation services.

03

After-sales

Proactive tracking inspection, comprehensive and meticulous maintenance, quick elimination of worries, ensuring
The service style of normal and good operation of equipment.

Providing global services to our customers

Serving customers from 40 countries300customers

A variety of marketing models have created a perfect sales and service system, with products exported and serving more than 40 countries and regions, including Russia, Mexico, Peru, and Spain. We are committed to developing enterprises and products with excellent service.

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FAQ

Get any information you want to know about us and our products. Can't find the answer you're looking for? Talk to our friendly team.

Can you accept small quantities?

Yes, small batches are accepted, and delivery is fast

Do you have pre-shipment inspection procedures?

Yes, we always test the product before delivery.

Can I take a sample for testing?

Yes, samples can be sent for testing before bulk orders.

What is the delivery time?

Inventory orders take 7-15 days, while OEM and ODM orders depend on the specific circumstances.

What are the payment terms?

Wire transfer or Letter of Credit, Western Union, Alipay, etc.

Can I have my own customized product?

Yes. OEM and ODM services are available, including design, logo, and packaging.

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